What you buy
- A Plus or Plus+ pass for 7 or 30 days, at the price shown in the app before you pay. Plus is not on sale yet. This page will name the payment company once it is.
- There is nothing to ship. The pass starts as soon as the payment is confirmed, usually within seconds, and works on any device where you log in.
- A pass doesn't renew, so there is nothing to cancel. When it ends your account goes back to free.
Refunds
- You can ask for a refund within 7 days of paying. Write to support@hunnybunny.app from the email address of your account, with the date and amount. A refund ends the pass.
- If you live in the European Union or the United Kingdom, you can cancel within 14 days of paying. As the pass starts at once, at your request, the refund is the price less the days already used.
- If you were charged but Plus didn't start, or you were charged twice, write to us and we will start the pass or refund the extra payment.
- Approved refunds go back to the way you paid. We send them within 7 days of approving them; your bank or payment app decides how long they take to reach you after that.
- A pass is not refunded when an account is suspended for breaking the guidelines, unless the law where you live requires it.
- Nothing here takes away a right to a refund that the consumer law of your country gives you.
Last updated 15 November 2026